One platform for your in-house team and every contractor.

Guardhouse gives university security managers a live view across all teams, all shifts, and all incidents — whether you run your own guards, outsource to contractors, or both.

The Challenge

Security management at university scale is uniquely complex.

Open campuses, mixed workforces, and strict duty-of-care obligations create challenges that generic security software simply wasn't built for.

  • No visibility over your contractors: You've signed an SLA — but you have no real-time view of whether shifts are being filled, guards are licensed, or incidents are being reported correctly. You're relying on their word.
  • Your teams run on WhatsApp and spreadsheets: In-house guards, control room operators, and contracted teams all use different systems. Critical information — who's on shift, what's happened, what needs following up — exists in silos with no audit trail.
  • Incident reporting that creates compliance risk: Welfare incidents, trespassing, or safeguarding concerns handled via email and Word docs leave your university exposed. Without a complete, timestamped record, you can't demonstrate duty of care when it matters most.
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How Guardhouse Works

Everything your security operation needs, in one place.

Guardhouse connects your in-house team and your contracted providers onto a single platform — so you have one source of truth, always.

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Unified team management
Manage in-house guards and contracted staff on the same platform. Invite your security providers to collaborate — they operate independently, but you see everything.

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Contractor oversight & SLA trackingAutomated Screening
Set service expectations and track them in real time. See shift attendance, missed check-ins, and incident logs from your contracted providers — all in your dashboard.

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Mobile app for guards on the groundReady to Deploi
Guards clock in, complete patrol tours, log incidents, and communicate — all from their phone. No paper. No WhatsApp groups. No data lost at handover.

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Shift scheduling across all teams
Build rosters for regular shifts, event cover, and vacation periods. See gaps before they become problems, and get notifications when a shift is uncovered.

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Digital incident reportingAutomated Screening
Custom incident forms built for higher education — welfare concerns, safeguarding, trespassing, fire alarms. Timestamped, signed, and stored. Audit-ready from day one.

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SIA licence compliance, automatedReady to Deploi
Daily automated checks confirm every guard — in-house or contracted — holds a valid SIA licence. Expired licences are flagged before they become an operational or legal problem.

Obtenha a vantagem. Pegue Guardhouse.

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Ready to Deploi
Once cleared, the vetting status is updated instantly in Guardhouse, unlocking the guard for scheduling.