Our 7 Step Pilot Process
Business Analysis Meeting
We’ll spend 1-2 hours with you to assess:
Existing processes, technologies and capabilities
Current pain points
Short and long-term business goals
Most valued features and benefits
Change impact and readiness
Pilot Plan
Within one day of the Business Analysis Meeting, we deliver:
Summary of your needs and objectives
4-week pilot plan showing the steps and support we provide
Setup and implementation requirements
Setup
We customise the free account setup and build:
Pre created schedules
Data entry
Training
We offer free, weekly training sessions throughout the pilot:
On-site, online or a blended approach
Number of trainees depends on size of your business
Develop early adopters into internal champions
Target Pilot
We support your business throughout the 4-week pilot:
Selection of customers for the pilot
Communication support for staff and customers
Agile proces`s to suit your pace
Collection of feedback and observation data
Prompt adjustments based on data
Review and Agree
We regroup to assess the pilot and agree on roll-out:
What went well
Any specific focus areas for successful roll-out
Pricing and contract negotiation
Timing for roll-out
Change management considerations
Company Wide Roll Out
We ensure Guardhouse is adopted by your whole business:
Free ongoing training and support
Same service level at every stage
