Smart software for growing security companies

Our 7 Step Pilot Process

Business Analysis Meeting

1

We’ll spend 1-2 hours with you to assess:

Existing processes, technologies and capabilities
Current pain points
Short and long-term business goals
Most valued features and benefits
Change impact and readiness

Pilot Plan

2

Within one day of the Business Analysis Meeting, we deliver:

Summary of your needs and objectives
4-week pilot plan showing the steps and support we provide
Set-up and implementation requirements

Set up

3

We customise the free account set-up and build:

Pre created rosters
Data entry

Training

4

We offer free, weekly training sessions throughout the pilot:

On site, online or a blended approach
Number of trainees depends on size of your business
Develop early adopters into internal champions
We cover travel expenses outside of Sydney for the first onsite visit

Target pilot

5

We support your business throughout the 4-week pilot:

Selection of customers for the pilot
Communication support for staff and customers
Agile process to suit your pace
Collection of feedback and observation data
Prompt adjustments based on data
Fast response to requests

Review and agree

6

We regroup to assess the pilot and agree on roll-out:

What went well
Any specific focus areas for successful roll-out
Pricing and contract negotiation
Timing for roll-out
Change management considerations

Roll out + implementation

7

We ensure Guardhouse is adopted by your whole business:

Free ongoing training and support
Same service level at every stage

Get the edge. Get Guardhouse.