Guardhouse now offers cost-effective out-of-hours workforce monitoring to keep your operations running smoothly, even when you’re off the clock. Our service provides confidence that your staff are supported and your business is protected outside of normal working hours.
Clock-in / Clock-out Monitoring: Our team ensures staff are starting and ending their shifts on time, with optional “forced clock-out” protocols to maintain accuracy.
Welfare Checks: Missed check-ins trigger reminders and an escalation process designed around your preferences, giving you full control over timing and spacing.
Dedicated Helpline: Your guards and customers can call us for assistance. Using your provided SOPs and AI, we deliver guidance without making executive decisions.
Post-Shift Reports: At the end of each shift, you’ll receive a detailed report capturing all activity, including contacts made with staff, welfare check results, and any actions taken in your account.
Our pricing is simple, transparent, and affordable. We offer a predictable cost with no hidden fees, scalable to match your workforce needs.
£20 per guard, per month
For existing customers, pricing is based on historical usage data; for new customers, it is based on your projected numbers.
There are five main reasons.
Get some sleep! If you're running an owner-managed business, your phone is liable to go off at any hour of the day. Even if it doesn't ring at night, you're always on edge that it might. We provide a first line of defence, meaning your phone will only ring if it's truly an emergency.
Affordability! Running a 24/7 control room is massively expensive. Alternatively, you can handle this with on-call Operations Managers out of core hours—but how confident are you that they'll be responsive in a crisis?
Accreditation: Guardhouse’s inbuilt check-call processes, combined with our out-of-hours monitoring service, give you iron-clad documentation to support achieving accreditations such as NSI and ACS, while adhering to British Standards.
Scalability: Our service is 100% scalable. You can increase or decrease your service requirements instantly, meaning you never have to worry about your service delivery capabilities in this area.
Expert Staff: Our team are all highly trained and focused specifically on delivery in this area. Not only do they provide monitoring, but they are also on hand to answer SOP questions from your frontline staff.
You’re covered from 5pm to 9am, Monday to Friday, plus 24-hour coverage on Saturday and Sunday. In addition, we provide 24-hour coverage on all UK Bank Holidays.
All timings are in GMT.
