October 1, 2022
Effective communication is the cornerstone of any successful security operation. Whether you're managing a small security team or overseeing a large-scale security operation, the ability to convey critical information in real-time is paramount. That's where our Security Workforce Management Solution comes into play. In this blog post, we'll explore how Guardhouse helps streamline communication, enhance efficiency, and optimise subcontractor management, all of which are essential for a well-coordinated and effective security operation.
Communication Made Seamless
1. Push Notifications
One of the standout features of our app is its real-time messaging and broadcast alert system. Push notifications ensure that important messages and alerts reach your security team instantly. Whether it's an emergency situation, a shift change, or a specific event requirement, Guardhouse keeps everyone in the loop, improving overall communication efficiency.
2. Shift Communication
We take shift communication to the next level. Through SMS, email, and push notifications, guards are not only notified of their shifts but also provided with the necessary information and instructions. This means guards are more likely to arrive on time, fully prepared, and ready to tackle their responsibilities.
3. Custom Notification Engine
Every security operation has unique requirements. Our team recognises this and allows you to create custom push notifications tailored to you and your guard’s specific needs. Whether it's a particular shift requirement or an event-specific instruction, our custom notification engine ensures that nothing gets lost in translation. This level of customisation empowers you to fine-tune communication precisely to your operational requirements in a way that your guards will be responsive to.
Efficient Subcontractor Management
1. Guard Schedule Management
We simplify subcontractor management by making it easy to identify which guards are associated with each subcontractor, and allow you to note any specialisation or particular areas of experience each guard has. This feature ensures that you have a clear overview of your workforce, making it easier to manage shifts and assign the right jobs to the right guards.
2. Groups & Rates
With Guardhouse, you can effortlessly integrate custom rates across different service levels and sites for your subcontracted guards. This not only streamlines the billing process but also ensures that subcontractors are compensated accurately for their services.
3. Pro-Forma Invoicing
We go a step further by providing pro-forma invoicing capabilities. You can issue subcontractor timesheet reports with applicable rates, simplifying the payment process, and clearly identifying the terms and services of the transaction. This feature saves you time and ensures that subcontractors receive their payments promptly. Prompt payments can also enhance your relationships with subcontractors and ensure their continued commitment to your security operations.
Wrapping Up
Effective communication and efficient subcontractor management are critical components of a successful security operation. Guardhouse Security Management Solution offers a comprehensive set of features designed to streamline communication, improve efficiency, and simplify subcontractor management. By harnessing the power of push notifications, custom communication engines, and advanced subcontractor management tools, we empower security professionals to stay on top of their game and deliver top-notch security services.
If you're looking to take your security operation to the next level, consider integrating Guardhouse into your workflow. To learn more about how our workforce management system can transform your security operation, you can book a free consultation with us here.
